Integrating Mini Course Generator with Intercom Messenger

With Mini Course Generator for Intercom, you can:

• Deliver interactive courses inside Messenger
• Issue badges & certificates
• Enhance onboarding & retention
• Keep users engaged inside your product’s dashboard

 

Through the integration, you can now build and present your academy directly in the Messenger interfaces, removing the need to move users to other platforms. No external websites, no friction; just seamless customer training in the place where your customer already exist.

 

You can watch our step-by-step guide video if you prefer learning with videos.

---

Step 1: Installing MCG app to Intercom Messenger #

Go to Settings -> Integrations -> App Store in your Intercom account and search for Mini Course Generator.

 

Select Mini Course Generator App from the search results and Click Install Now.

 

You will navigated to another tab. On the tab that opened, click Connect to Intercom.

 

After that, click Authorize access to give access Mini Course Generator to integrate with Intercom.

🎊 Congrats, Mini Course Generator is integrated with Intercom Messenger. Let’s add your mini courses to Intercom Messenger now.

#

Step 2: Adding Collection to Intercom Messenger #

In Intercom, navigate to Settings -> Channels -> Messenger.

Change Visitors to Users show your Mini Course only to your users.

Expand Customize Home with apps section.

Click Add an app button at the below and select Mini Course Generator application.

Click Create a new academy block option.

Select the collection you want to present in your Intercom Messenger.

ℹ️ You can only present Collections in Intercom Messenger. Collections are groups of mini-courses. See this article to learn more about Collections.

Specify your Academy Block Title, Subtitle and Button text if you want more customization and click Submit when you are done.

Now click Save and set live button on the right top of page to set live your changes.

🎊 Congrats, you’ve successfully added your mini-courses to your Intercom Messenger.

---

❓ Please reach out us via [email protected] if you have any question about integrating Mini Course generator with Intercom Messenger.

Frequently Asked Questions #

Can I add more than one Collection to Intercom Messenger? #

Yes, you can add more than one Collection to your Intercom Messenger. Navigate to Step 2 and apply same steps to add more Collection.

What is Active Learner in Intercom Integration? #

An active learner is defined as a learner who has interacted with the Mini Courses during the month. Our Elite plan includes up to 1000 active learners per month for Intercom Integration.