
Slack to Course: Turn a Channel Into a Refresher
A support channel is the best record of what your team does not know. How to turn recurring Slack questions into a refresher course, and what to strip first.
Author

Product Manager
Eren is a Product Manager at Mini Course Generator, working at the center of users and product, a self-learner at heart and an optimist about AI. Outside of work, he builds side projects, watches football, tries to read 25+ books a year, and hunts for the best burger in his town.

A support channel is the best record of what your team does not know. How to turn recurring Slack questions into a refresher course, and what to strip first.

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