Onur Öztürk

Two ways to create an online course with ChatGPT: the copy-paste method and the connected one. Where each breaks, and the prompt that returns a live course.

Six MCP use cases that hold up in L&D, what an MCP server actually does for training work, and what connecting one involves. No developer needed at all.

Every AI course tool stops at publish. Here is what an agent can do in the eleven months after, with the prompts, the data it needs, and what to never automate.

An agentic LMS is one where an AI agent creates, runs and updates courses. Here is what separates it from an AI-powered LMS, and what it still cannot do.

We tried to compare three LMS MCP servers and could only verify one. Here is the evaluation framework that came out of it, and what the tool list tells you.

Six AI roleplay tools we could verify from vendor pages, the four we excluded and why, and the question none of these roundups answer: where does the score go?

Onboarding decides retention before week two. The education-first playbook: stages, the 8-step process, honest metrics, and where product tours stop being enough.

Bots intercept tickets; education prevents them. Why 73% of customers try self-service but only 14% get resolved, and the playbook that closes the gap.

The complete guide to customer education: what it is, the sourced numbers behind it, a step-by-step program blueprint, the failure patterns nobody writes about, and how to pick the stack.