Create
Use Cases
Features
Pricing
Resources
Crisis Management and Public Relations
9 course modules and mini-course templates
Online Reputation Management in Times of Crisis
This course will teach you the strategies and techniques needed to manage and protect your online reputation during times of crisis. Learn how to monitor and analyze online conversations, respond to negative feedback, and proactively build a positive online presence.
Effective Use of Social Media in Crisis Management
This course will provide students with the skills and knowledge to utilize social media effectively during a crisis situation. Through practical applications and real-world examples, students will learn to leverage social media platforms for crisis communication, emergency response, and community engagement.
Building a Crisis Communication Response Team
This course will provide participants with the skills and knowledge necessary to build and manage an effective crisis communication response team. Through a combination of lectures, discussions, and hands-on exercises, participants will learn how to develop a crisis communication plan, coordinate with stakeholders, and communicate effectively during a crisis situation.
Public Relations Strategies for Crisis Control
This course will provide students with the skills and knowledge necessary to develop and implement effective public relations strategies during times of crisis. Through a combination of theoretical instruction and practical applications, students will learn how to protect and enhance their organization's reputation, maintain trust and support with key stakeholders, and navigate the complexities of crisis communication.
Media Training for Crisis Situations
This course provides professionals with the skills and strategies needed to effectively communicate with the media during crisis situations. Through hands-on exercises and real-world examples, participants will learn how to craft compelling messages, handle tough questions, and maintain composure under pressure.
Stakeholder Communication During a Crisis
This course will equip you with the skills to effectively communicate with stakeholders during a crisis situation. Through real-world examples and practical exercises, you will learn how to maintain trust, manage expectations, and provide accurate and timely information to mitigate the impact of a crisis on your organization.
Post-Crisis Communication and Recovery Strategies
This course examines the communication strategies and recovery plans that organizations should implement in the aftermath of a crisis. Students will learn how to effectively communicate with stakeholders, rebuild trust, and restore reputation in the post-crisis phase.
Creating a Proactive Crisis Communication Plan
This course will guide you through the process of creating an effective crisis communication plan, helping you to respond quickly and appropriately to any potential negative events, protect your organization's reputation, and maintain trust with your stakeholders. Learn to develop a proactive and strategic approach to crisis communication, preparing you for the unexpected and ensuring your organization is always ready to face challenges with confidence.
Principles of Crisis Management Communication
This course focuses on developing effective communication strategies for managing crises in various organizational settings. Through case studies and practical applications, students will learn to assess risks, craft messages, and engage stakeholders to minimize damage and maintain trust during critical events.