Interpersonal Communication for Managers

In today's fast-paced and dynamic business environment, effective interpersonal communication is essential for managers to successfully lead their teams and achieve organizational goals. The course 'Interpersonal Communication for Managers' is designed to provide a comprehensive understanding of the basics of interpersonal communication and equip managers with the essential skills to communicate effectively in various business settings.

The course begins by exploring the fundamentals of interpersonal communication, including verbal and non-verbal communication, active listening, and the importance of non-verbal cues in communication. Participants will gain insights into the key aspects of verbal communication, as well as learn about the barriers to effective listening and how to overcome them. Additionally, the course will delve into the interpersonal communication skills that are crucial for managers, such as effective communication strategies, emotional intelligence, conflict resolution, and negotiation skills. Participants will also learn how to use positive language and constructive feedback to build strong relationships and foster a positive work environment. Furthermore, the course will cover advanced interpersonal communication skills, focusing on self-awareness, continuous learning, and improvement in communication. Participants will have the opportunity to analyze case studies of effective interpersonal communication in management, gaining practical insights into real-world scenarios. Lastly, the course will address the application of interpersonal communication skills in various business contexts, including communication in meetings and presentations, communication in virtual teams and remote work, and communication during crisis and change management. By the end of this course, participants will have the knowledge and skills to communicate effectively as managers, build strong interpersonal relationships, and navigate complex business situations with confidence.