Client-based Projects
Client-based projects are the full-fledged collaboration of a service provider with a client for the purpose of implementing custom solutions that specifically address the clients' needs or objectives. Such projects play a significant role in the construction of transparent communication, the cementing of client satisfaction, and the providers' ability to follow the clients' vision with their own expertise.
The main phases of handling a client-project are basically the same as managing any other type of project, including initiation, planning, execution, monitoring, and closure. When it comes to initiation, the project scope and objectives are the first things that need to be defined; planning talks about the resources and timelines that will be used; execution is the point where the real work gets done; monitoring the assessement of the progress matching against the plan; and the closure with the ensuring of the completion of all the deliverables and the client's satisfaction.
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One of the main challenges faced in client projects is the scope creep that results due to the expansion of the requirement in the project than what has been stated in the original agreement. Another significant challenge is miscommunication that can cause misunderstanding the client expectations. For example, repeatedly discussing the project scope and anchoring clarification meetings would be the best way to reduce these issues.
Structured feedback and feedback loops on various project stages of client-based projects are the main ways of incorporating feedback in these projects. Besides, tools such as surveys or client interviews come in handy for idea collection, enabling the teams to make the required changes and thus, ensure a better project outcome that corresponds with the client's expectations.